1: Know Your Audience

Take the time to really become familiar with your customers. Find out demographics to discover what people are into. Study your customers’ preferences, tastes, and interests to find the answers to these questions:

• What is important to my customers?
• What are my customers’ interests, habits, and preferences?
• What do my customers want to know or learn about?
• What do my customers read online? When?

Build your customer personas from the real-world findings you discover. Then craft your content marketing strategy to appeal directly to them, ensuring that your stories are engaging and relevant.

2: Identify Stakeholders

Internal buy-in is essential for a successful content marketing campaign. You need champions at the executive level who are willing to push for investments in technology, people, and content marketing.

Get your content champions to communicate the key business initiatives and market trends that will help inform what content you should create.

A great way to invite stakeholders into your content strategy process is to build a dedicated board. For content to be effective, it must link back to business initiatives. Run your content board once a quarter to discuss key objectives, campaigns, and customer strategy. These meetings can be utilised to determine a list of key themes.

3. Prioritize and Plan Your Content

Focus on quality, not quantity. Push your content marketing plan to prioritise which themes are most critical, and focus your efforts on those. This translates to having a documented content marketing plan that includes an editorial calendar for a well-defined target audience, core content marketing offering, and effective content distribution.

When it comes to content distribution, make sure that you’re utilising every opportunity to promote and distribute your content. Make use of owned, social and paid online/offline platforms.

Last but not least, observe the latest content marketing trends and incorporate them to engage your target audience. Here are some tips based on the biggest trends in content marketing today:
 

1. Integrate your social media and content marketing plans: The objective is to ensure that have the content you need and eliminate redundant activities. Ensure that you have channel plans for each major social media network where your business is active. Develop unique content and tailor major projects for each network.
2. Mobile Content First: With the increased use of mobile devices, smartphones, and tablets as the primary means of content consumption, businesses must deliver information that’s developed for mobile devices. If your content isn’t readable or viewable on these devices, you may lose your audience before they ever see your content!
3. Content Presentation and Use of Rich Media: Content presentation can make or break your content’s effectiveness. It’s no longer just what content you create but more importantly how it looks and engages. Use attractive headlines and try to incorporate video and visuals in your content. The use of video and images (including infographics) for content communication and visualization have proven to significantly increase engagement.
4. LinkedIn Publishing: LinkedIn Publishing is a key element of thought leadership. Your top executives and influencers should have an editorial calendar prompting them to contribute on a regular basis and distribute your LinkedIn content across multiple social media platforms.

Step 4: Assign Roles and Responsibilities

Streamlining content may be challenging, but it is essential. That’s why it’s critical for you to identify who is doing what and when.

For each piece of content you plan, make a list of the people responsible for creation, design, approving content, publishing, managing PR, demand generation, paid digital efforts, social media, SEO, and performance analytics.

Step 5: Set Targets and Track Performance

Last but certainly not least, if you want to get any value out of your content marketing strategy, you need start tracking performance against a set of key targets. Here is a short list of the types of metrics you can use:

Set specific targets on traffic, leads, MQLs, and pipeline, conversion rates. Also, track social media interactions such as views, likes, shares and followers.

Keep these goals in mind as you launch your content strategy, and hold a meeting 30 to 90 days after launch to review them. Highlight what worked, what didn’t work and why.

If you take the time to build an effective content marketing strategy, your audience will reward you for it.