Advisory Services

People

These are the most important assets in your company or organization. We work with clients to define, design and develop processes and systems to recruit, train, empower and retain the best talent to enable your business to thrive and succeed in a competitive world

From HR policies and systems to employee & leadership assessments and talent management tools and methodologies, our team combine global insights and leading practices with bespoke innovative solutions to provide your organization with tailor made people solutions that fit your needs.

Systems

What characterizes a sustainable and efficient organization? Efficient systems, with competent people to run them!

We work with clients to develop corporate strategies and management systems that work, coupled with air tight project management and implementation frameworks that drive performance and deliver results! We also love working on operational excellence, quality management systems and digital transformation projects that accelerate business success!

Processes

The heart of operations: Processes! And probably what we do best! For all our operations consulting projects, we work closely with clients by involving their people in the analysis, design and improvement of business processes that enable business excellence, cut costs, and maximize the productivity and efficiency of organizational resources.

What We Are Really Good At

Learn more about some of the services we love to deliver.

Digital Transformation

The way companies operate and deliver products & services to customers has been disrupted forever. Today, competition is fiercer than ever as companies fight to provide seamless, end to end services and customer engagement in the digital space.

The way people work together, as customers and colleagues, has changed. Organizations need to be agile and digital first if they are to thrive in the new world. Our digital transformation consultants can help your organization with the following:

Digital Business Strategy & Design

Let us help transform your business and operational models to master new value chains for digital engagement and delivery.

Intelligent Technology Architecture

Our consultants can help your organization develop an intelligent technology landscape that integrates existing technologies with data analytics, artificial intelligence, process automation and IoT features.

Digital Transformation Consulting

Our consultants can support your organization from strategy to implementation of all aspects of your digital transformation journey. Our approach aims to ensure a cohesive top-down approach to digital transformation that take into account the processes, tools, people, and mindsets required to achieve your goals.

Digital Transformation Training

Our global team of specialists can get your team up to speed on all the essential digital skills including agile project management, Artificial Intelligence, Data Analytics, IoT, Enterprise Architecture and more.

Strategy Consulting

In today’s highly competitive economy, strategic planning and performance management have become more important than ever for companies and organisations. Our team of highly trained and experience professionals can guide your company through the complete strategic planning process. Our services include:

Strategic Development

We will help your company define its vision, mission, and goals with a long term perspective that suits your internal and external environment. This process involves a thorough SWOT analysis and assessment of your environment. We will then help you formulate strategies to reach your corporate aims and objectives and guide you through the Strategic Planning and Performance Management process with frameworks for both the public and private sector.

Strategic Planning

We will work with those involved in your company`s strategy and provoke stimulating workshops that will enable your organisation to decide what strategic direction to take and how to allocate your resources accordingly.

Strategic Implementation and Change Management

An essential part of Strategy is the Implementation. This is often the hardest part of the Strategic Planning process. Our experts will guide you through the necessary stages and systems required to successfully implement your Strategic Plan and measure performance throughout your organisation. We will also help you design and implement the necessary Change Management System required for your company to `buy in` to the Strategy and a Communications Plan that will be vital in involving your entire workforce in the process.

Operations Consulting

Dependant on client specific needs and preferences, we offer our clients a range of operations consulting services. Our services include operations modelling, business operations planning and process design and engineering services built around improving operational efficiency and effectiveness.

Our team of consultants provide clients with comprehensive and professional business operations consulting services that suite their business requirements and goals. Incorporated in all of the operations processes are the following key phases:

Organizational assessments using a range of diagnostic tools and technique.

Design and modelling of current operations and business processes using global benchmarks and predetermined goals and KPIs.

Training on Business.

Operations and Process Optimization Plans.

Change Management Framework.

Performance Management Framework.

Knowledge Management

As the famous saying goes, “knowledge is power,” and in no context is this saying more true that in business. Our consultants will work closely with key personnel within your company to identify, create, represent, distribute and enable the adoption of important insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organisational processes and/or practices. We will empower your organisation by developing a custom knowledge management system that will enable you to maximize the development and sustainability of your organisation’s people, policies, and business processes.

Service Management

If your organisation is still not familiar with the expression `the customer is always right`, then now is probably a good time to get acquainted with this reality. In today`s competitive market, customer loyalty and customer retention is everything. With this understanding, it is important to develop ways to continuously offer your customers the best services and products money can buy. Solidus Management Consulting can work with you to create Service Level Agreements and systems for service management that will enable your organization to maximize the quality of your products and services to customers.

Total Quality Management

Our certified consultants will help your organization attain the quality management standards and awards it requires. Firstly, our experienced consultants will guide you through all of the quality assurance standards and criteria required to achieve prestigious certifications and business awards. We will provide your organisation with a thorough assessment of their current state and prepare your organisation for your quality assessments. After preparing a comprehensive gap analysis for your organization, we will provide you with all the requirements and steps needed to bridge the gap between your company`s current state and the state of Quality excellence. Our Quality Management Experts are certified trainers and assessors in the following programs and Professional Awards:

ISO

Customer Service Standards

EFQM- Abu Dhabi and Dubai Excellence Award

Sigma 6

Human Resources Consulting

Our Certified Human Resources Professionals are trained in the design and development of:

HR Policies and Procedures

Competency Mapping

Talent Assessments

Job Evaluation

Talent Management Programs

Employee Satisfaction Surveys

Reward and recognition Schemes

Succession Planning